Small businesses must be able to compete with global business, on a global scale – and generate income while remaining within the budget. The last thing that a small business can do is spend a lot of money on the telephone system.
This is where the VoIP telephone system can help – its features are a lot with prices that are mostly small businesses capable of relatively easy. You can know about VoIP phone systems from various web sources.
Below are the five most popular VoIP telephone system features – and why they should be considered for any small business.
1 – Find-Me, Follow-Me Ringing
It's most likely the most popular VoIP telephone system feature available, right now. This allows flexibility for employees when traveling by continuing calls from office phones to PDAs, laptops, or home telephones employees.
2 – Automatic Officer
This is the perfect solution for those who do not have a full-time receptionist to route calls. Automatic officers can offer to route to directories, Voicemail, and can provide a standard greeting to a friendly caller and represent the company professionally at any time.
3 – Conference
Integrated communication technology allows web and video conferences to be very popular for small businesses that compete on a global scale. Achieving any contact in the world is very important to stay competitive.
4 – Attendance management
This feature is ideal for internal organizations and indirect customer service. This feature will show employees available throughout the company, and the best way to contact them – by telephone, email.
5 – Automatic Directory Services (Ads)
Ads get popularity among the VoIP telephone system features – allowing customers to call to speak names or employee extension numbers and directed directly to the person's line. Although careful – make sure that the system works with heavy accented sound, and various vote nuances to ensure that the routing runs smoothly.